A recent update of EIBilling included an enhancement of the Provider Payment Profile Report, specifically the inclusion of a new row titled 'Closed' claims., Follow this link for additional information on this report update.

When utilizing the Medicaid 835 Remittance Detail Report, please note that there are 2 new date fields, From and To Date (for dates of service). Please select From Date of 4/1/2013 and To Date of current date in order to view all claims within the chosen cycle. Please follow the link to see an image of the date fields.

Have you experienced one or more of the following: Pages repeatedly loading or lagging? Login/sign-in problems? Images or videos not loading? If the answer is 'Yes' to any of these questions, clearing the browser cache may improve performance. Follow this link for guidance on clearing the browser cache on Android phones and iPads/iPhones.

The SFA has noticed an increase in Aetna rejections due to provider or therapist NPI number not being registered with Aetna. Please follow the link to register your NPI number with Aetna. You may choose to send in five or fewer at a time or request a spreadsheet to submit more than 6 at a time. This will ensure that your claims will be accepted and adjudicated by Aetna.

The SFA has seen a large increase in rejections for claims sent to Beacon Health Options. Providers that have children with Beacon Health Options (formerly Value Options) for which the claims address used to be PO Box 1800 in Latham, NY, the address has now changed, so please select Beacon Health 600475 in NYEIS with the P.O. Box 1850, Hicksville, NY 11802-1850.

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Follow the link to check out current and past issues of "The Hub Club" newsletter, your source for updates on the transition to EI-Hub.

This notice provides recommended guidance on billing for translation as part of a child’s core evaluation. In an effort to increase EI payments, and to ensure that the commercial payers remit payment for the core evaluation and reduce the duplicate claim denials, EI Providers are recommended to add translation code T1013 to a core evaluation claim when a translator is present during a child evaluation. For more information, please follow the link.

The Department of Health has released new guidance documents and FAQs related to early intervention (EI) service delivery during the declared state of emergency for COVID-19. Please follow the link to access these documents.

Effective June 1, 2020, WellCare of New York, Inc. migrated to Fidelis Care, a Centene Company. This announcement is to help providers with changes affecting current New York Medicaid members’ 2020 Claim Submissions, Member Eligibility, Claim Status Inquires and Customer Service information. Please follow the link for information on how to submit claims for WellCare with dates of service before and after June 1, 2020.

The New York State Department of Health Bureau of Early Intervention, along with our partners from PCG and NYSTEC, held a webinar on Monday, April 20, 2020 targeted to system users to discuss Early Intervention Program (EIP) record retention policy and attachment files in the EIP data systems. The session provided an overview of record retention policy, review of the EI-Hub targeted survey related to attachments in the current data system and attachment files in the EI-Hub. Follow the link to access the webinar recording, slide deck, and question responses.

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