A recent update of EIBilling included an enhancement of the Provider Payment Profile Report, specifically the inclusion of a new row titled 'Closed' claims., Follow this link for additional information on this report update.

When utilizing the Medicaid 835 Remittance Detail Report, please note that there are 2 new date fields, From and To Date (for dates of service). Please select From Date of 4/1/2013 and To Date of current date in order to view all claims within the chosen cycle. Please follow the link to see an image of the date fields.

Have you experienced one or more of the following: Pages repeatedly loading or lagging? Login/sign-in problems? Images or videos not loading? If the answer is 'Yes' to any of these questions, clearing the browser cache may improve performance. Follow this link for guidance on clearing the browser cache on Android phones and iPads/iPhones.

The SFA has noticed an increase in Aetna rejections due to provider or therapist NPI number not being registered with Aetna. Please follow the link to register your NPI number with Aetna. You may choose to send in five or fewer at a time or request a spreadsheet to submit more than 6 at a time. This will ensure that your claims will be accepted and adjudicated by Aetna.

The SFA has seen a large increase in rejections for claims sent to Beacon Health Options. Providers that have children with Beacon Health Options (formerly Value Options) for which the claims address used to be PO Box 1800 in Latham, NY, the address has now changed, so please select Beacon Health 600475 in NYEIS with the P.O. Box 1850, Hicksville, NY 11802-1850.

Please click the link for the Medicaid Payment Cycle Calendar, updated as of March 25, 2021.

On March 10, 2021, the Department of Health released updated guidance on "Revised Protocols for Personnel in Healthcare and Other Direct Care Settings to Return to Work Following COVID-19 Exposure – Including Quarantine and Furlough Requirements for Different Healthcare Settings." This guidance includes information on health care providers, including EI service providers, who have been fully vaccinated against COVID-19 and are exposed to COVID-19. Please follow the link to review the guidance.

Have you heard? The Bureau of Early Intervention has launched a Facebook group named, NYSDOH Early Intervention Community of Families. This group has been designed to support parents and caregivers of children in the Early Intervention Program from around New York State. Once they join the group, parents and caregivers are encouraged to share ideas, ask questions, and provide support to one another. Regular early intervention tips and resources are also regularly shared. Please click the link for more information.

The New York State Department of Health Bureau of Early Intervention (Department) has received several inquiries from agency providers regarding the permissibility of employing individuals with Emergency COVID-19 Teaching Certificates granted by the New York State Education Department (SED). Upon review of SED guidance regarding Emergency COVID-19 Teaching Certificates, the Department has issued decisions on the use of Emergency COVID-19 Teaching Certificates in the Early Intervention Program. Please follow the link for more information.

In accordance with Federal Law, Providers who received payments for Early Intervention Services in the 2020 calendar year should expect to receive a number of 1099 forms. Providers will receive a 1099 from New York State Department of Health via the State Fiscal Agent (SFA) for amounts from the State Escrow account in 2020, a 1099 from Medicaid, and a 1099 from each insurance company. Please follow the link for details.