This page provides phone numbers and emails to the state agencies, municipalities, and others who can answer questions relating to the Early Intervention Program.
One of the key ways users can receive assistance with the EI Billing site and the fiscal process is by accessing the Customer Service Center. The Center will give users access to information about the EI billing process, forms management, Medicaid documentation, and other items related to the Fiscal Agent. This call center will be available from 7 a.m. to 7 p.m. ET Monday through Friday.
Customer Service Center
1(866) 315 3747
Hours of Operation: Monday - Friday 7 a.m. - 7 p.m. EST
SECOND UPDATE: Transition to Trizetto Claims Clearinghouse
• **This is an update related to earlier communications communications on this topic** Our previous communication stated that PCG will complete and auto-sign insurance payer forms on behalf of Early Intervention Program (EIP) Billing Providers for the transition to Trizetto. PCG has learned that certain payers do not allow auto-signing of enrollment forms. For these payers, EIP Billing Providers will need to follow one of two processes to complete enrollment. Please follow the link for details.
EIBilling, c/o PCG --
99 Washington Avenue, Suite 704 --
Albany, NY 12210